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TERMS & CONDITIONS OF IHG®️ BUSINESS REWARDS
Membership in IHG Business Rewards is available to individuals who are either corporate bookers, business travel/meetings agents or individual bookers subject to the following conditions:
1. A corporate booker is an individual who books Qualifying Spend at Participating Hotels for and on behalf of his or her employer for business purposes.
2. A business travel/meetings agent is an individual who is employed by a travel/meetings agency, books Qualifying Spend at Participating Hotels for and on behalf of his or her clients for business purposes, and who does not, and whose travel/meetings agency does not, have a central agreement with any IHG company either directly or through being a member of an agency consortia group.
3. An individual booker is an individual who books Qualifying Spend at Participating Hotels on their own behalf.
4. Companies and/or other entities cannot enroll.
5. Business travel/meetings agents that have a central agreement, or whose agency has a central agreement, with any IHG company cannot enroll.
• Qualifying Spend
Qualifying Spend includes all spend on guest rooms, meetings and events, conference rooms, food and beverage service linked to meetings and conferences, and all-inclusive meeting packages, all subject to these terms and conditions.
Qualifying Spend excludes all spend by or through business travel/meetings agents with a payment-for-performance central agreement with any IHG company.
Unless agreed otherwise at the discretion of the relevant Participating Hotel, Points cannot be earned in IHG Business Rewards in conjunction with any other special offers/promotions outside of the IHG Business Rewards program.
Qualifying Spend on guest rooms only includes guest rooms that an IHG Business Rewards member books for others. It excludes spend on the IHG Business Rewards member’s own guest room.
Qualifying Spend does not include any taxes, gratuities, service fees, outside vendor/supplier charges, any attendee incidentals including individual meals and beverages, or other expenses and any leisure spend.
• Earning Points
Members will earn three (3) IHG Rewards Club Points for every 1 U.S. dollar or local currency equivalent paid towards Qualifying Spend at Participating Hotels, subject to these terms and conditions. Points will be rounded up to the nearest whole number of Points. IHG Rewards Club Points earned under the IHG Business Rewards program are considered Elite Qualifying Points that count towards IHG Rewards Club Elite status. Gold Elite, Platinum Elite, and Spire Elite bonus Points cannot be earned on IHG Rewards Club Points earned through the IHG Business Rewards program.
Points may only be earned once in IHG Business Rewards for any Qualifying Spend and only the IHG Business Rewards member who made the booking directly through IHG’s central reservation offices, an IHG website, or directly with the Participating Hotel will be eligible for the Points. Corporate bookers and individual bookers cannot earn Points for bookings made through a travel/meetings agent, whether online or offline. In the event of a dispute between IHG Business Rewards members who claim Points for the same Qualifying Spend, SCH will decide, in its sole discretion, to which IHG Business Rewards member Points are to be allocated, and in which proportion. This decision will be final and binding on the IHG Business Rewards members concerned.
Up to two IHG Business Rewards members may agree to share Points for Qualifying Spend on a meeting/event.
Meeting/event attendees who are IHG Rewards Club Members will not earn IHG Rewards Club Points for their stays if their individual room bills are paid through a master account.
Unless varied by the terms and conditions of any applicable promotions, a maximum of 60,000 Points can be earned on any meeting/event, including all guest room bookings and other Qualifying Spend linked to such meeting/event. Two or more meetings/events held by the same organization over the same date(s) or consecutive dates at the same Participating Hotel will be considered one meeting/event.
In respect of bookings made directly with the Participating Hotel, IHG Business Rewards members must notify the relevant Participating Hotel that they wish to earn IHG Business Rewards Points on any Qualifying Spend prior to making the booking for the relevant guest rooms, meetings, or events and must provide their IHG Business Rewards membership number.
Points will be credited to the IHG Business Rewards member’s account within 45 days from the date the meeting, event, or stay related to the Qualifying Spend was held, provided that it has been paid for in accordance with the relevant sales and/or catering contract with the Participating Hotel.
Taxing authorities may determine that Points or rewards received through participation in IHG Business Rewards may be subject to tax liability, including, without limitation, foreign, federal, state and local taxes, surcharges, security charges and departure taxes. In that case, any tax liability, including disclosure, connected with the receipt and/or use of rewards is the responsibility of the IHG Business Rewards member.
Members who believe that their account activity is inaccurate should in the first instance contact the relevant Participating Hotel. If they are unable to resolve the query with the Participating Hotel they must contact the IHG Business Rewards Reservations and Service Center. Point adjustments will not be made more than 60 days after the statement date. Members must keep all hotel receipts and invoices for their records, as they will be required for Point adjustment requests.
• Points Expiration
Club level membership points will expire if your membership account becomes inactivate for any period of twelve (12) months or longer, which means your points will be removed from your account and will no longer be available for redeemption.
To maintain the Points in your membership account, you must have at least one “earn” or “redeem” transaction posted to your account every twelve (12) months.
If you redeem Points for a Stay and subsequently cancel that Stay, the redemption activity does not prevent Point expiration.
Points do not expire for current Elite Members, although Points may expire twelve (12) months after an Elite Member’s account moves to Club level if there is no “earn” or “redeem” activity during those twelve (12) months.
• Points Transfer
Points may be transferred between any two specifically designated Member accounts. A Member may authorize the transfer of the necessary number of Points into another Member’s account. The cost to the Member authorizing the transfer will be $5 US per 1,000 Points transferred, and can only be paid for by a valid, accepted credit card or approved payment method. The Member authorizing need to have at least 1,000 Points to transfer Points to another member.
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